By Rotation Support

You can track your boost performance through real-time insights in the app, viewing live data on listing views and saves. After the boost ends, you'll receive an email summary showing performance d...

Before purchasing a boost on By Rotation, ensure your listing is active, approved, compliant with standards, and free of disputes. Your account must be in good standing. Listings with low-quality i...

Listing Boost on By Rotation increases your wardrobe listing's visibility in search results and browse feeds, showing a "Boosted" badge to attract renters. It improves listing position but doesn't ...

You can cancel your rental request anytime before it’s accepted for a full payment release. If already accepted, you’ll receive a full refund if you cancel at least 10 days before the start date. C...

As a renter, you are required to build up reviews in order to unlock access to higher-value items and additional categories. Restrictions are based on the item’s Recommended Retail Price (RRP) and ...

Renters should return or post back items on the last day of their rental unless agreed otherwise. Late returns may incur a fee of up to the daily rental price plus 25% per extra day, capped at the ...

By Rotation allows you to spend your lending earnings directly on new rental requests for a seamless experience. To use a different payment method like a credit card, you must first withdraw your a...

How To Report a Dispute for Loss, Theft, or Damage: If you have a rental dispute regarding loss, theft, or damage, please first try to resolve this directly with the Renter or Lender. Any issues...

You can now invite your contacts and share your link to receive $25 off your next rental! 'Give $25 Get $25'Generate your unique link from your By Rotation profile pageShare your link directly with...

As much as we would never want anyone to leave our community, we understand that sometimes this is inevitable. Please contact us via Live Chat or hellousa@byrotation.com if you wish to delete your ...