Sidney

If a renter returns an item late, you, as a lender, can charge the renter late fees. All rentals should be returned or posted back on the last day of rental to be received the next working day unle...

Lenders can now pay for their rental using money they have earned on the app.  If you wish to pay for your rental using an alternative method, you will need to withdraw your balance to your account...

How To Report a Dispute for Loss, Theft, or Damage: If you have a rental dispute regarding loss, theft, or damage, please first try to resolve this directly with the Renter or Lender. Any issues...

You can now invite your contacts and share your link to receive $25 off your next rental!   'Give $25 Get $25' Generate your unique link from your By Rotation profile page Share your link direc...

As much as we would never want anyone to leave our community, we understand that sometimes this is inevitable. Please contact us via Live Chat or hellousa@byrotation.com if you wish to delete your ...

Customer Service: Hellousa@byrotation.com (48hr Response time) Chat function (24hr Response time) Wardrobe Management: hellousa@byrotation.com Operating Hours:   Monday - Friday 09:00-1...

Although no restrictions exist throughout the US, we ask that all users be mindful of potential Covid-19 concerns. If you have any concerns or questions relating to Covid-19 and By Rotation, please...

By Rotation may occasionally offer users promotional codes to use on the By Rotation app.   Only one promotional code can be used per rental.   These codes do not apply to resale purchases.   All o...

We strongly recommend all users keep any transactions regarding rental payments within the By Rotation App. This is primarily for user safety and allows us to support where needed.   If an agreemen...

We will never request renters to send a Deposit amount to their lender via By Rotation. If an agreement is made between Lender and Renter, By Rotation is not liable for this cost.   We work with a ...