By Rotation Support

Listing Boost on By Rotation increases your wardrobe listing's visibility in search results and browse feeds, showing a "Boosted" badge to attract renters. It improves listing position but doesn't ...

You can cancel your rental request anytime before it’s accepted for a full payment release. If already accepted, you’ll receive a full refund if you cancel at least 10 days before the start date. C...

As a renter, you are required to build up reviews in order to unlock access to higher-value items and additional categories. Restrictions are based on the item’s Recommended Retail Price (RRP) and ...

Renters should return or post back items on the last day of their rental unless agreed otherwise. Late returns may incur a fee of up to the daily rental price plus 25% per extra day, capped at the ...

By Rotation allows you to spend your lending earnings directly on new rental requests for a seamless experience. To use a different payment method like a credit card, you must first withdraw your a...

You can now invite your contacts and share your link to receive $25 off your next rental! 'Give $25 Get $25'Generate your unique link from your By Rotation profile pageShare your link directly with...

For your protection and to ensure full support from By Rotation, always keep communication, rental agreements, and payments within the app. We strongly recommend that all rental transactions are co...

Do I need to send a deposit to my lender through By Rotation?No. By Rotation will never request that renters send a deposit to their lender. If a deposit or payment arrangement is agreed upon direc...

You can cancel your rental request anytime before it’s accepted for a full payment release. If already accepted, you receive a full refund if canceled at least 72 hours before the start date, with ...

💳 Rental RequestsWhen you submit a rental request, the payment amount is temporarily held by Stripe.If the request times out or is declined, the amount will be immediately released back to your acc...